Privacy Policy

Effective Date: December 27, 2024

At MavoBabyMilk, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect from users of our website mavobabymilk.com, how we use that information, and how we protect your data. By accessing or using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of personal and non-personal information when you interact with our website or make a purchase. This may include:

  • Personal Information:

    • Name
    • Email address
    • Phone number
    • Billing and shipping address
    • Payment information
    • Order history

  • Non-Personal Information:

    • IP address
    • Browser type
    • Device information
    • Pages visited
    • Referring website (if applicable)
    • Cookies and usage data

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To fulfill and process your orders, including shipping, billing, and customer service.
  • Improving Services: To personalize and improve your shopping experience on our website.
  • Marketing: To send you promotional emails, newsletters, or special offers. You can opt-out of marketing emails at any time by following the unsubscribe instructions in the email or contacting us.
  • Communication: To respond to your inquiries, requests, or concerns via email or phone.
  • Security: To ensure the security of our website, detect fraud, and prevent unauthorized access.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files placed on your device when you visit our site. They help us remember your preferences, improve functionality, and analyze site traffic. You can control the use of cookies through your browser settings. However, disabling cookies may affect your experience on our website.

4. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes using encryption, firewalls, and secure payment processing systems. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors, such as shipping companies or payment processors, to assist in providing our services.
  • Legal Compliance: If required by law, or in response to legal requests or to protect the rights, property, or safety of MavoBabyMilk, our customers, or others, we may disclose your information.

6. Your Rights and Choices

  • Access and Update: You can access, update, or correct your personal information by logging into your account or contacting us.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions in our emails or contacting us directly.
  • Data Deletion: You may request to delete your account and personal data by contacting us. Please note that some data may be retained for legal or operational purposes.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have unintentionally collected information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:

Thank you for trusting MavoBabyMilk with your personal information. We are committed to ensuring your privacy and providing a secure online shopping experience.